GENERAL TERMS AND CONDITIONS
PASSPORTS: Everyone, including children and infants, MUST have a VALID passport to travel internationally (not Passport Card). Failure to comply will result in denial of boarding, no refund, no exceptions (out of the USA). Travel with Sparkle is NOT responsible for passports in ANY way. Passports are required to be valid for 6 months from your return date. PASSPORT CARDS ARE NOT VALID FOR TRAVEL INTERNATIONALLY VIA AIR!
HONEYMOON & ANNIVERSARY TRAVELERS: You MUST bring a copy of your marriage certificate to qualify for any complimentary honeymoon/anniversary package (photocopy is recommended). Failure to have such proof of marriage will result in the resort denying these complimentary privileges (if applicable). PLEASE notify your Travel with Sparkle agent if you are celebrating a Honeymoon or Anniversary so that they can annotate this in your reservation. Typically resort will honor these packages up to 30 days before or after your honeymoon/anniversary date.
CHANGES TO RESERVATIONS: ANY changes made to your existing room reservation are subject to the current rates, promotions, and terms at the time of change.
FINAL PAYMENT: The final payment MUST be received NO LATER THAN 45 days prior to departure for domestic, Mexico and Caribbean trips. International overseas and custom trips require final payment 60-90 days before the departure date. Final payment for cruises is 90 days. Final payments are not automatically charged. Please note your calendar of this final payment date as reminders may not be sent, however, we try to send reminders about a week before it’s due. You must go to http://www.travelwithsparkle.com/ on the date you’d like the payment to be posted. Travel with Sparkle is not responsible for cancellations due to payments made after this date. Late fees will apply.
All hosted custom group trips are subject to no refund and non- transferable policy.
CANCELLATION PENALTIES: Pertaining to the room portion of your trip; once your reservation is made a $150 nonrefundable penalty will be assessed up until any additional resort penalties take effect. The aforementioned is per person or entire room canceling (so if 1 person within the room cancels these same rules apply for that person). Regarding Airline tickets: if Travel with Sparkle booked your tickets, they are 100% non- refundable and subject to individual airline penalties/fees (see insurance below).
LATE FEES: Final payments not received prior to the due date above will incur a $25 per person late fee. All reservations are subject to cancellation and hotel penalties as described above if the final payment is not received on the due date. Late fees are not covered by travel insurance and are always non-refundable.
All the above would be protected with the optional Travel Insurance with the exception of late fees. If you do not have insurance – natural disasters (such as hurricanes), cancellations for ANY reason (medical/personal emergencies, cancelation of the wedding, etc.) do not relieve you from these penalties. ONLY the Travel Insurance will ensure your coverage. All cancellations must be received in writing.
CANCEL FOR ANY REASON TRAVEL INSURANCE: Cancel for Any Reason Insurance can only be purchased at the time your reservation is made; it cannot be added after the initial trip deposit is received. Cancel for Any Reason Insurance ranges from $65 and up per adult, $50 and up per child (2 to 12 yrs of age at the time of travel). Travel with Sparkle Agent will quote your insurance policy cost upon initial trip quote.
Cancel for Any Reason Insurance will allow you to cancel up to 24 hours of departure (prior to flight departure) with a full refund (minus insurance policy cost), provides up to $800 per person baggage loss, up to
$100 per person trip delay or interruption (weather & mechanical reasons) & up to $5k per person medical expenses (secondary policy). Insurance does NOT cover items you purchase outside Travel with Sparkle (i.e. airfare, tours, excursions etc). Please Note: if you initially reserve a room only package & add airfare to the package through Travel with Sparkle and at a later date your cancel for any reason insurance policy cost will be adjusted to accommodate the revised total trip package cost at that time.
This plan does not include increased rates associated with a change in the number of individuals occupying a room. If the number of individuals occupying a room changes, the remaining travelers will be responsible for any additional costs incurred as a result of the change in the per-person occupancy rate.
TRAVELING WITH CHILDREN: Children under 18 years of age not traveling with both parents or legal guardian(s) may need to present a notarized letter from the absent parent/guardian granting permission to travel outside the United States and provide emergency medical care if necessary. Please ask a Travel with Sparkle advisor for a consent form to travel without both parents or with one parent.
Travel with Sparkle is not responsible for lack of compliance to provide proper documentation to airport authorities. It is the responsibility of the traveler & the traveler’s parents/guardians to provide proper documentation to airport authorities.
TRAVEL DOCUMENTS: Travel documents will be sent to you no later than ten (10) days prior to the departure date. Please read through these documents immediately; misprints, misspellings, incorrect dates, etc. are not the responsibility of Travel with Sparkle Included in your travel documents (if airfare is purchased through Travel with Sparkle) are airline electronic ticket receipts (proof of purchase, not boarding passes or actual tickets). Boarding passes are printed at the time of check-in; online with the airline directly, or at the airport when showing passport & checking in luggage. It is very important that you take your travel documents with you in addition to passports and a major credit card for any baggage fees that may apply.
BAGGAGE FEES: Due to continual changes in airline baggage policies it is suggested that you inquire with your airline’s website for up-to-date fees & information. Travel with Sparkle is NOT responsible for additional fees incurred for baggage or seating. BAGGAGE FEES ARE NOT PART OF AN ALL-INCLUSIVE PACKAGE!
Please review “Updated Checked Bag and Carryon Bag Rules” at http://www.TSA.gov
AIRLINE SCHEDULE CHANGES & CANCELLATIONS: Occasionally airlines change flight schedules, & may even cancel flights entirely. These changes are beyond Travel with Sparkle’s control. In the event that such a situation occur; Travel with Sparkle will do it’s very best to assist you with finding the best possible alternate option(s). If the flight time change is minor (2 hours or less) the airline will automatically make the change (airline policies/rules entitle them to legally do so). Travel with Sparkle will notify you of major changes. Please Note: there may be additional costs to re-book a new flight should the airline cancel or make a major change to your original flight itinerary. Travel with Sparkle is NOT responsible for any additional costs or fees imposed by the airlines. It is the responsibility of the passenger to check for last-minute airline flight time changes within 24 hours of departure. Travel with Sparkle is not responsible for changes that may occur within 24 hours of original flight departure time.
RE-CONFIRM YOUR FLIGHTS: Travel with Sparkle advises you personally re-confirm your flight schedule within 24 hours prior to departure directly with the airline in case of any last-minute changes or delays. Most airlines allow you to check-in online 24 hours prior to departure using the “Record Locator” (found in your Travel with Sparkle documents)
AIRLINE CHECK-IN: Please check in with your airline at the airport no later than two (2) hours prior to scheduled flight departure time.
RESORT CHECK-IN: Check-in time at most resorts is 3:00 pm (local time). If you arrive prior to 3:00pm your room may not be ready. The resort will store your luggage in a secure location on the property so you may start enjoying your vacation without delay. Change into something more comfortable and enjoy a nice lunch, swim in the pool, walk along the beach, etc. until you are notified that your room accommodation is ready for check-in.
DRESS CODE: ** MEN ** – Please be advised that some resort restaurants may require long pants, collared shirt, &
Closed-toe shoes. Please pack accordingly.
GROUP RESEARCH/PLANNING FEE: Creating group travel involves a great amount of work. It takes a lot of time to research the best resorts, hotels, airline, transportation, etc. for your group. In order to perform the professional services required to start your travel planning, a research and planning fee of $250.00 will be assessed. This fee is separate from the total cost of the trip. If you decide to book the group travel it will be deducted from your cost. If you decide not to book group travel the fee is non-refundable and non-transferable. The fee entitles you to a total of 3 proposals or quotes. Travel must be booked within 21 days or a new fee may be assessed.
Online Payment Options by PayPal for Custom and Group Travel
Payments should be made directly with the travel advisor via check or money order. If you prefer, you can pay via Paypal. If you choose to use Pay Pal, a charged a 4% merchant fee in addition to your final balance will be assessed. These transactions do NOT process immediately and this option should not be used to make a payment that is due immediately or on the same day.
Thank you for your business.